fb877 Terms and Conditions
Please read these terms carefully before using the fb877 platform. They provide detailed information about your rights and responsibilities.
Table of Contents
- 1. General Introduction
- 2. Definitions and Terminology
- 3. Account Registration
- 4. Age Restrictions
- 5. Deposits and Withdrawals
- 6. Bonuses and Promotions
- 7. Betting Rules
- 8. Prohibited Activities
- 9. Privacy and Security
- 10. Responsible Gaming
- 11. Account Closure
- 12. Dispute Resolution
- 13. Changes to Terms
- 14. Contact
General Introduction
These terms and conditions ("Terms") apply to all users of the fb877 platform and its services. fb877 is an online betting and casino service provider that offers a safe, transparent and entertaining gaming experience for players in Bangladesh.
By accessing services through the fb877 website, mobile application or any digital medium, you are automatically considered to have read, understood and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
Definitions and Terminology
The following terms used in these conditions carry specific meanings:
"Platform"
The website operated by fb877 (fb877.cam), the mobile app and all associated digital services are collectively referred to as the "Platform".
"User" or "Player"
A person who has created a registered account on fb877 and is using the platform's services is referred to as a "User" or "Player".
"Account Balance"
The total amount of funds held in a player's fb877 account, expressed in Bangladeshi Taka (৳).
"Bonus Funds"
Promotional funds provided by fb877 that become withdrawable after meeting specific wagering requirements.
Account Registration and Verification
To open an account on fb877, each user must provide accurate and complete information. Providing false or misleading information may result in immediate account cancellation and forfeiture of deposited funds.
Registration Terms
- Each individual may open only one account. Multiple accounts (duplicate accounts) are strictly prohibited.
- The name, phone number and payment details provided at registration must be accurate.
- An account cannot be opened in another person's name or on behalf of someone else.
- fb877 may request identity documents or other paperwork at any time for verification purposes.
- Keeping the password secure is entirely the user's responsibility. fb877 is not liable for unauthorized access to an account.
Age Restrictions
fb877 strictly prohibits gaming by minors. This platform is only for individuals aged 21 or older.
fb877 reserves the right to request a national identity card or equivalent document at any time for age verification. Account activity may be restricted until verification is complete.
Deposits and Withdrawals
Deposits
- Minimum deposit amount: ৳300 (for each method).
- Accepted payment methods: bKash, Nagad, Rocket and Upay.
- Deposited funds will be added to the account after successful verification.
- fb877 reserves the right to hold any suspicious transaction pending verification.
Withdrawal
- Minimum withdrawal amount: ৳500.
- Withdrawal requests are generally processed within 1 hour.
- Withdrawals can only be made to the same payment method used for the deposit.
- Wagering requirements must be met before withdrawing bonus funds.
- If account verification is incomplete, the withdrawal process may be delayed.
Bonus and Promotion Terms
fb877 offers various bonuses and promotional offers. The specific terms related to these offers are outlined below.
Welcome Bonus
- New members will receive a 100% bonus on their first deposit, up to ৳5,000.
- The wagering requirement for the bonus is 20 times (20x).
- Bonus funds cannot be withdrawn until the wagering requirement is met.
- Each eligible user can receive the welcome bonus only once.
VIP Program
- Bronze: Up to 0.4% cashback per week.
- Silver: Up to 0.8% cashback per week.
- Gold: Up to 1.2% cashback per week.
- By staying consistently active, it is possible to gradually advance to higher VIP levels.
General Bonus Terms
- fb877 reserves the right to modify, suspend or cancel bonus offers.
- Bonuses apply only to players who comply with the terms and conditions.
- If evidence of bonus abuse is found, the account may be cancelled.
Betting and Gaming Rules
Betting and gaming activities on fb877 are conducted under specific rules. All players must follow these rules.
Betting Rules
- Once a bet is confirmed, it cannot be changed or cancelled.
- If any result is affected by a technical error, fb877 reserves the right to void that round.
- In sports betting, payouts will be processed after the official result is announced.
- In live casino games, the dealer's decision is considered final.
Game Related
- All games are operated using Random Number Generator (RNG) technology, which ensures unbiased results.
- The game providers' own rules may apply.
- fb877 is not responsible for any loss caused by an internet disconnection.
Prohibited Activities
The following activities are completely prohibited on the fb877 platform:
- Participating in any form of fraud, deception or illegal activity.
- Abusing the bonus system or "bonus hunting".
- Creating or operating multiple accounts.
- Using another person's account or using third-party funds.
- Operating games using any kind of software bot, automated program or artificial intelligence.
- Collusion or coordination with other players to gain an unfair advantage.
- Using the platform for money laundering or any other financial crime.
- Deliberately exploiting technical vulnerabilities or bugs in the platform.
Privacy and Data Security
fb877 gives the highest priority to protecting users' personal information. We keep all data and financial transactions secure using SSL encryption technology.
Data Collection
fb877 collects only the necessary personal information — such as name, contact details and payment information — which is essential for account management and service delivery.
Use of Information
Collected information will not be sold or shared with any third party, except as required by law. For more details, see our Privacy Policy.
Account Security
- Use a strong password and do not share it with anyone.
- If you notice unusual activity on your account, contact support immediately.
- Always log out after using your account on a public or shared device.
Responsible Gaming
fb877 believes that online gaming is a form of entertainment and should never be considered a source of income. We place the highest importance on responsible gaming.
- Do not place bets beyond your means.
- Do not attempt to place more bets to recover losses.
- If signs of gaming addiction appear, seek help.
- Self-exclusion and deposit limit features are available on fb877.
For more information, visit our Responsible Gaming page.
Account Suspension and Closure
fb877 reserves the right to suspend or permanently close any account in the following circumstances:
- If any clause of these terms is violated.
- If there is suspicion of fraudulent or deceptive activity.
- If verification documents for the account are not submitted.
- At the user's own request for self-exclusion.
- If the account remains inactive for a long period.
After account closure
After account closure, if proper verification is completed and there are no violations, the balance will be returned. If the account is closed due to a breach of terms, the balance may be forfeited.
Dispute Resolution
For any dispute or complaint, please contact fb877's customer service team first. Our 24/7 live chat support team provides assistance in Bengali.
Complaint Process
- When submitting a complaint, please include your account ID, date, time, and a detailed description.
- fb877 will review complaints and attempt to provide a resolution as quickly as possible.
- In disputes regarding game results, system logs will be considered as final evidence.
Our email address for support: [email protected]
Changes to Terms
fb877 reserves the right to change, amend, or update these terms at any time. Users will be duly notified of any important changes.
- Changes will take effect as soon as they are published.
- Continued use of the platform after any changes will be considered acceptance of the new terms.
- The latest terms will always be available on this page.
Contact
If you have any questions or comments about these terms, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 (in Bengali)
Our support team is ready to assist you at any time, day or night.